This website is operated by IMALA SG LLP (“IMALA OFFICIAL”). This Privacy Policy (“Policy”) applies to information supplied by you on this website. IMALA OFFICIAL aims to be transparent about the data we collect about you, how it is used and whom it is shared with. We collect your data to improve your experience, under a secure environment, but you may decide what and how you hear from us and only when necessary.
 
How We Will Use Information
We will only collect information if it is relevant to our transactional dealings with you. These information will be kept for as long as required by law, or for the purposes for which it was collected: 

  • Name, Contact Details: For all delivery of purchases, sending of messages related to orders and promotions,advertisements of products, fraud prevention, fraud detection.
  • Payment Information: For all transactional payments, fraud prevention, fraud detection.
  • Purchase and contact history: For provision of any customer service support, facilitate product exchanges, prediction and customization of online shopping experience.
  • Social media marketing account information: To provide easy accessibility for logins and link-ups to your customer account with IMALA OFFICIAL. For sending of updates related to orders and promotions,advertisements of products, prediction and customization of online shopping experience. 


 ***IMALA OFFICIAL reserves the right to amend the Privacy Policy at any given period of time. If you choose to not share information with us, please note that you may fail to receive the most optimal experience. Do reach out to us by dropping us at email at hello@IMALAofficial.com if you would like to raise any issues with regards to the disclosure of your personal information.***
 


Security Safeguards, Breaches
Please be rest assured that we do not sell any customer data to any third party. However, customer data will be shared with companies involved in ensuring that orders get to you. This include payment service providers, delivery companies, advertising partners, website hosting companies  and packers. We do our utmost to safeguard your personal information but we cannot guarantee that these data may not be disclosed, accessed, or even destroyed by breach of any technical safeguards. Please take responsibility to maintain the secrecy of your private information. 
 

Marketing & Advertising Messagings
You can choose to stop receiving any marketing messages from us via EDM by unsubscribing to our mailing list. Simply click on the “UNSUBSCRIBE” button found in our EDMs, or email us at hello@IMALAofficial.com . Kindly allow 3-5 business days for this to reflect in our system.

Please note that IMALA OFFICIAL uses online advertising mediums to update you on our latest products and promotions. This is done via digital marketing tools and technologies like cookies, advertising pixels, cookies and ad tags. 
 


For any feedback, please do not hesitate to reach us at hello@IMALAoffical.com